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The invisible infrastructure
Influencer Marketing · MarTech
Webmaster & Maintenance Web & App Development AI & Automation Integrations

Open Influence

The invisible infrastructure

Eighteen-month engineering partnership behind one of the leading global creator-marketing agencies. Six systems in production — bilingual AI Concierge, Trend Reports engine, Gravity Forms → Make → Salesforce pipeline, custom CSS audit toolchain, Remotion animation and ongoing webmaster — delivered as one coordinated platform.

Duration

Ongoing · since April 2025

Started

April 1, 2025

The invisible infrastructure
18 mo
Ongoing partnership

Since April 2025 — webmaster, platform engineering, AI product work

6
Systems in production

AI Concierge · Trend Reports · lead pipeline · CSS audit · Remotion · webmaster

EN+IT
Bilingual AI Concierge

Button-driven conversational navigation with Visual Flow Builder

GF→Make→SF
Lead pipeline

Gravity Forms → Make scenarios → Salesforce — fully automated

The Challenge

Open Influence runs enterprise-scale creator campaigns for Fortune 500 brands including Uber, Amazon, Google, Mercedes-Benz and Chase.

Behind the public brand sits a WordPress platform, a pipeline of forms, a Salesforce workflow and a growing library of custom tooling — everything that keeps a global agency functional. Growing those systems safely, without breaking what already runs, is where most engineering partnerships collapse.

  • — Enterprise platform serving a Fortune-500 client roster across 70+ countries
  • — Years of theme + plugin debt accumulated on a monolithic WordPress install
  • — Trend reports, lead qualification and content tooling demanded faster than any single team could ship
  • — Every edit had to be reversible, auditable and tested — zero room for brand regressions
Our Solution

Since April 2025 we operate as the engineering partner behind openinfluence.

com. Six production systems delivered as one coordinated stack: a bilingual AI Concierge for lead qualification (now public on the site), a Make-powered Trend Reports engine with an indexable paywall, a Gravity Forms → Make → Salesforce lead pipeline, a custom CSS audit toolchain, programmatic animation production in Remotion, and ongoing webmaster services with a release discipline.

  • + AI Concierge · bilingual (EN + IT) WordPress plugin with Visual Flow Builder and Gravity Forms handoff
  • + Trend Reports engine · Make scenarios + indexable paywall + report generation at scale
  • + Lead pipeline · Gravity Forms → Make → Salesforce, with routing, enrichment and auditability
  • + CSS audit toolchain · a bespoke TypeScript monorepo (engine · CLI · dashboard) to track theme and Elementor conflicts over time
  • + Four custom WordPress plugins and a Remotion video pipeline for programmatic creative output
Selected Frames

Inside the build.

Brand, interface and system — shown as they shipped.

OpenInfluence.com homepage
OPENINFLUENCE.COM
The brand surface — "Setting the Standard" — Fortune 500 creator campaigns, 70+ countries
AI Concierge chatbot widget on openinfluence.com
AI CONCIERGE · WIDGET
Bilingual decision-tree widget live on openinfluence.com — brand / creator / partner / press / team / media routing
AI Concierge mobile view
MOBILE
Fully responsive widget
OpenInfluence Concierge Flow Builder (WordPress admin)
FLOW BUILDER · ADMIN
Visual no-code flow editor — screens, buttons, routing and per-screen tracking events
OpenInfluence Concierge KPIs dashboard
KPIs · ADMIN
Sessions, funnel, drop-off and conversion by screen — live inside the WP admin
Lead intelligence sheet from the Concierge admin
LEAD INTELLIGENCE
Context from the chat is captured as structured data, passed to Make, and lands in Salesforce enriched
The Stack

Technologies & Tools

The tech stack powering this solution

CMS
WordPress
Plugins
Custom PHP
Admin UI
React
Automation
Make
CRM
Salesforce
Forms
Gravity Forms
Video
Remotion
The Impact

Beyond the numbers, we delivered a system that transformed how this client operates.

01

A platform you can grow on

Each new system plugs into the existing stack through the same pipeline. Adding capability no longer means re-architecting the base — it means shipping the next feature.

02

Enterprise-grade confidence

Fortune-500 work demands reversible edits, documented changes and tested integrations. We ship like the Open Influence sales floor depends on it — because it does.

03

AI inside the sales workflow

The Concierge does not replace the sales team — it runs the first-mile triage so humans spend their time on the conversations that convert.

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